Frequently Asked Questions

Telehealth connects patients to vital health care services through video conferencing, remote monitoring, electronic consults and wireless communications. By increasing access to physicians and specialists, Telehealth helps ensure patients receive the right care, at the right place, at the right time.
All prescriptions will be shipped to you in non assuming discreet packaging via UPS, FedEx, or USPS.
Your doctor’s consultation is at NO COST to you, we take care of all doctor fees. All you’ll have to pay for is your ED prescription, if the doctor finds you to be the right candidate. Paying for your prescription is simple, it’s just as easy as selecting your medication and dosage and adding it to your online shopping cart and checking out.
After completed the questionnaire, you will choose a day and time you would like to have the telemed consultation. Once you've selected a day and time of your consultation, you will a receive an email with information about your appointment.
Yes! While Elan MD offers a convenient and easy option when unpredictable symptoms pop up, it should not replace an annual visit to your preferred healthcare practitioner. Elan MD believes in the value of having a medical home.
Yes, your diagnosis and prescription begins with an online-only medical assessment. This is a written form, and for most of our patients, you will need to speak with a doctor. If your via video from your phone or laptop. Based on the doctors assessment and your state laws, you may need to have a video call via your cellphone or laptop. If needed, follow-up questions can often be answered by text chat or email.
Depending on the state of your shipping address, you may be required to have a video consultation.